Delete your MERRE account.
This page covers MERRE, the Android application published under the package identifier com.hqz.wander, and the account used to sign in to it. You do not need to sign in on this website.
Delete from inside the app
Open MERRE and go to Profile → Privacy Policy → the settings button in the top-right corner → Privacy Controls, then choose to delete your account and confirm. Deletion starts immediately once you confirm.
No longer have the app? Request deletion by email
If you have already removed the app or cannot sign in, email wander.travel.app1@gmail.com from the email address of the Google account you use for MERRE and say that you want your account deleted. We may ask for proportionate information to confirm the request is genuinely yours; we will not ask for identity documents that are not necessary. We normally respond within one month.
Removing the app is not the same as deleting your account
Uninstalling MERRE removes the app and the data held on that device. It does not delete your account, it does not delete data held in an active MERRE+ cloud backup, and it does not cancel a subscription.
Cancelling a MERRE+ subscription
MERRE+ is billed through Google Play, so cancellation happens there. Deleting your MERRE account does not cancel the subscription and does not by itself produce a refund. To cancel, open Google Play, go to your subscriptions, select MERRE and cancel, or use play.google.com/store/account/subscriptions (opens in a new tab). Cancel before the next renewal date, otherwise the next period may still be charged. Refund requests go through Google Play; your statutory consumer rights are not affected.
What deletion covers
- the sign-in record for your account;
- account and profile records on our servers, including your saved privacy choices;
- any MERRE+ cloud backup for your account — your visited-country history and your saved or generated trip plans;
- the encrypted travel record on the device you delete from; and
- requests to our service providers to delete the copies they hold for us.
Your photos stay on your device and are never uploaded to our servers, so there is no cloud copy of them to delete. If you use MERRE on more than one device, remove the app or clear its data on the other devices too.
What may be kept, and for how long
- Records the law requires us to keep, such as transaction records and a minimal record that you accepted the Terms, only for the applicable legal or limitation period.
- Copies in providers’ routine backups, until those backups are overwritten on the provider’s normal cycle.
The Privacy Notice describes these periods in more detail.
Export anything you want to keep first
Deletion cannot be undone. Use the data export in the app before you delete your account if you want to keep a copy of your travel record.
Other privacy requests
wander.travel.app1@gmail.com also handles access, correction, export, restriction and objection requests, and complaints. You can also complain to the Romanian supervisory authority, ANSPDCP, at dataprotection.ro (opens in a new tab), or to the authority where you live.
MERRE is operated by KRISZTIÁN PALLAGI, Strada Constantin Noica 7, 410490 Oradea, Romania. Contact: wander.travel.app1@gmail.com.